Shipping & Orders Policy

Processing Time

Orders are processed within 1–3 business days after confirmation. During launches, sales, or holidays, processing may take slightly longer.

Shipping Time

Estimated delivery time:

• Cairo & Giza: 1–3 business days
• Other governorates: 3–10 business days

Delivery times may vary depending on shipping companies and external conditions.

Order Confirmation

Once your order is placed, you will receive a confirmation message/email with your order details.

Incorrect Information

Please make sure your shipping address and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect information.

Order Cancellation

Orders can only be canceled before shipping confirmation.